Please contact us before sending anything back.
If something is wrong with your order, contact us within 7 days of delivery. Include your order number, email address, product photos, and a short explanation so we can review the case quickly.
Eligible Condition
Items should be unused, unworn, unwashed, and returned with original packaging where possible. Items with wear, stains, odors, or customer-caused damage may not be eligible.
Size and Product Questions
Please review product photos and size information before ordering. If you are unsure about fit, email us before placing the order.
Return Shipping
Unless the issue was caused by our fulfillment error, return shipping costs are normally paid by the customer. We will confirm the return address and next steps by email.
Refund Timing
Approved refunds are processed after the returned item is received and inspected. Bank or payment-provider processing times may vary.